Updated: Jul 5, 2021

Epic Brands, SAS (“we”, “us” and “our”) is committed to protecting your privacy and the personal information you provide to us when accessing or using our Services, products or this website (this “Site”). This privacy policy (this “Policy”) explains how we collect and use the information that we collect during your visit to this Site.

This Policy may change over time, so be sure to reread it from time to time. Amendments, modifications, or changes to this Policy will be posted at this URL and will be effective when posted. Your continued use of this Site after the posting of any amendment, modification, or change to this Policy will constitute your acceptance of it. If you do not agree to the terms of this Policy, do not use this Site and do not provide us with any information. Unless otherwise defined in this Policy, the terms used in this Policy have the meanings given to them in our Terms of Service, which you can access here: https://epicbrands.co/terms-conditions.


This Policy covers your access to our Services and this Site. Our site is not directed at, nor is it intended for use by, individuals under the age of 18. We do not knowingly collect or use personal data from users who we have reason to believe are under the age of 18.

Personal data collected

The type of Personal Data (defined below) and Other Data (also defined below) that we collect depends on how you specifically interact with this Site and how you use our Services. Generally, we collect personal data and other data as described below.

Personal data is information that identifies you or that can be used to identify or contact you, for example, your name, email address, address, usage data, phone numbers and unique device identifiers (“Personal Data”). We may need to collect and process Personal Data to provide you with the requested information, products or Services (including this Site) or because we are legally required to do so.

Account registration. We ask for personal data if this site requires registration. The registration process requires that you provide your name, email address, address, telephone number, company affiliation, if any, and other similar information. This information should be stored on this Site and can be accessed by anyone with whom you share your username and password. For this reason, protect your username and password carefully and do not reveal them to anyone else.
Voluntary disclosure. We may collect Personal Data voluntarily provided by you, including emails to this Site, online forms, order and registration forms, surveys, participation in promotions, phone calls and online chats with our customer service and by other means. .
Payment services. We may use third party Payment Services (each a “Payment Service”) to collect payments made through this Site. If you wish to make a payment through this Site, you may be directed to a web page hosted by the Payment Service (or the Payment Service service providers) and not by us. Any personal information that you provide through a page of the Payment Service will be collected by the Payment Service and not by us, and will be subject to the privacy policy of the Payment Service, rather than this Policy. We have no control and are not responsible for the use that the Payment Service makes of the information collected through the Payment Service page.

Registration data. We may collect log data, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), identifiers, and device and browser information (including device, app or browser type, version, add-on type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie and information identifiers, and similar data.

Usage information. We may collect usage metrics (including usage rates, technical error occurrences, diagnostic reports, configuration preferences, supporting information), content interactions (including searches, views, downloads, and impressions), and user travel history (including click sequences and page navigation, URLs, timestamps, content viewed or searched, page response times, page interaction, and similar data.

Other media. We may collect information through various other means, including from selected third-party business partners who work with us in connection with our Services and which we may use to deliver certain content, products, or Services or to enhance your experience. From time to time, we may also acquire from third parties certain lists that contain the names and contact information of individuals who may be interested in our Services.

We ask that you do not send or disclose any sensitive personal information to us (for example, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometric or genetic characteristics, criminal history or union membership. ) on or through this Site or otherwise to us.

Use and disclosure of personal data

Our primary goal in collecting, using and sharing your information is to improve and improve our Services. To that end, we will only use Personal Data for legitimate business purposes, including the following:

Fulfillment of Requests. We may use Personal Data about you (a) to deliver products and Services to you, (b) provide you with information about the products and Services you have requested, (c) for internal research and development purposes, (d) when necessary for employees to , agents and contractors operate or maintain this Site or to correct a technical problem, (e) to detect and prevent fraud and abuse to ensure the safety and protection of all customers and others, such as to verify the existence or condition of your account; (f) to comply with the law and our legal obligations, including to respond to a request or order from a court, regulator or governmental authority; and (g) to effect the sale, merger, acquisition or other disposition of our assets or businesses (including in connection with any bankruptcy or similar proceedings). We will participate in these activities to manage our contractual relationship with you and / or to comply with a legal obligation.
Other communications. From time to time, we may use Personal Data about you to inform you about products, programs, Services and promotions that we think may be of interest to you. If you or your employer is one of our customers, we may also inform you of such products, programs, Services, and promotions using Personal Data about you that you or your employer provided to us. If you prefer that we not send you electronic marketing messages, please see the “opt-out” section below.


We may operate sweepstakes, contests, and similar promotions (collectively, “Promotions”). If you choose to participate in promotions, we typically ask you for certain personal information when you enter and, if applicable, win a promotion. You should carefully review the rules of each Promotion you participate in, as they may contain additional important information about our use of Personal Data about you. To the extent that the terms and conditions of those rules regarding the processing of your Personal Data conflict with this Policy, the terms and conditions of those rules will prevail. We use this information to operate the Promotions.

Other business purposes. We may also use your Personal Data for other business purposes, such as data analysis (for example, to improve the efficiency of our Site and our Services), for editorial and comment purposes, to provide customer service, to personalize and improve content, and the design of this Site, conducting business transactions (for example, to confirm that users receive the requested content), development of marketing and promotional plans and materials, statistical analysis of user behavior (for example, to understand which parts of this Site are of greatest interest to users), product development, market research, individual account management, and compliance with government regulatory requirements such as sales tax collection, audits, etc. We may also use Personal Data from journalist / media contacts for the distribution of press releases or to share other newsworthy developments related to our Business activities. We carry out these activities to manage our contractual relationship with you, to comply with a legal obligation and / or because we have a legitimate interest.
Administrative communications. We reserve the right to use Personal Data to send you important information about this Site, products, Services, your account status, changes to the terms of use of this Site, this Policy, or any other policy, agreement or transaction relevant to your use. of this Site, products and / or Services. Because this information may be important to your use of this Site, products, and / or Services, you cannot opt ​​out of receiving such communications. We will participate in this activity to manage our contractual relationship with you and / or to comply with a legal obligation.

We may disclose personal data for the following purposes:

Third Party Service Providers. We may provide personal data to third-party service providers, who provide services to us, including but not limited to data analysis, order fulfillment, payment processing, and other services.

Affiliate Communications. We may transfer Personal Data between our affiliates to enable our affiliates to communicate with you regarding products, programs, Services, and promotions that they believe may be of interest to you, and those affiliates may use your Personal Data in accordance with this Policy. If you prefer not to receive marketing communications from us or our affiliates, please see the “opt-out” section below. We will be the party responsible for the Personal Data used jointly.
Strategic partners and co-branded sites. From time to time, we may enter into a special relationship with another company that is not owned or affiliated with us to provide or promote joint products, services, applications or features (collectively, “Jointly Offered Items”). These special relationships may include co-branded websites (“co-branded pages”). Any information, including Personal Data that you provide in connection with one of these Items offered jointly and / or on one of these co-branded pages, will be shared with our third-party partners. You should check the websites of these third parties for information on their privacy practices. PLEASE NOTE THAT THIS POLICY WILL NOT ADDRESS THE PRIVACY PRACTICES OR INFORMATION OF THIRD PARTIES. If you do not want your Personal Data to be shared with such third parties, please do not provide Personal Data in connection with the jointly offered Items and / or the co-branded pages.

Third-party data providers. If you subscribe to one of our products or Services that contains third party data, we may be required to provide your Personal Data to the third party as part of our reporting obligations. We will only do so if an external data provider conditions the receipt of your data on knowing your identity.

Conferences and Events. When you attend a conference or event organized by us, your name and contact information may be shared with other attendees.
Promotions. We may share the Personal Data that you provide in connection with Promotions with third party sponsors of such Promotions (regardless of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to those Promotions.

Assignment. We may disclose or transfer any and all Personal Data we collect to an affiliated entity or third party (and their respective advisors) in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any part of our business, assets or shares (including, but not limited to, in connection with any bankruptcy or similar proceedings).

Compliance with the law; Emergencies; Accordance. We may use and disclose Personal Data about you to others as we deem appropriate: (a) in accordance with the laws, rules or regulations of any country in which we operate, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from government or public authorities, including government and public authorities outside your country of residence; (d) to enforce the terms of use of our Site; (e) to protect our operations or those of any affiliated entity; (f) to protect the rights, privacy, safety, or property of us, our affiliated entities, you, or others; and (g) to allow us to pursue available remedies or limit the damages we may suffer. For example, we may, to the maximum extent permitted by law, disclose Personal Data about you to law enforcement agencies to help them identify individuals who have been or may be involved in illegal activities.

Collection and use of other data

We and our service providers may also collect and use the following types of data, referred to in this Policy as “Other Data”:

Data tracking. We and our service providers may collect and / or track other information, such as demographic information, domain names, computer type, browser types, screen resolution, and other statistical data related to the use of this Site (“Monitoring Data “). We use Monitoring Data to help us understand who uses this Site and to improve and market it, as well as our other websites and services. Unless combined with Personal Data, Monitoring Data does not personally identify you or any other user, and we may use it for any purpose.

Aggregated data. We may aggregate Personal Data in such a way that the final product does not personally identify you or any other user of this Site, for example, using information to calculate the percentage of our users who have a particular telephone area code. Such aggregated information can also be used for any purpose.


To improve the Internet experience on this Site, we and our service providers may use “cookies” on this Site. Cookies are data that a web server transfers to an individual’s computer for record keeping and other purposes. We use cookies and other technologies to facilitate continuous user access and use of our Site. If you do not want information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically reject cookies, or have the option of rejecting or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. However, if cookies are disabled, all functions of this site may not work as intended. You can find information on how to disable cookies on the website of your Internet browser provider. This site may have a cookie policy that applies to its use of cookies and other similar tracking technologies. If so, the Cookie Policy will apply in addition to this Policy. We can use the following types of cookies:

Estrictamente necesario. Estas cookies son esenciales para que nuestros Servicios realicen sus funciones básicas. Estos incluyen cookies que son necesarias para permitir que los usuarios registrados se autentiquen y realicen funciones relacionadas con la cuenta, así como para guardar el contenido de “carros” virtuales para la funcionalidad de comercio electrónico.

Análisis y rendimiento. Las cookies de rendimiento recopilan información sobre cómo los usuarios interactúan con nuestros Servicios, incluidas las páginas que más se visitan, así como otros datos analíticos. Usamos estos detalles para mejorar el funcionamiento de nuestros Servicios y para comprender cómo los usuarios interactúan con nuestros Servicios.

Estas cookies se utilizan para almacenar las preferencias establecidas por los usuarios, como el nombre de la cuenta y el idioma.

We use these cookies to help identify and prevent potential security risks.
These cookies are used to display relevant advertising to users who use our Services, as well as to understand and report on the effectiveness of the advertisements posted on our Services. They track details such as the number of unique visitors, the number of times particular ads have been shown, and the number of clicks the ads have received. They are also used to create user profiles, including showing you advertisements based on products or services you have seen or actions you have performed.
Embedded / Third Party Content. The services hosted by us make use of different third-party applications and services to improve the experience of our Services. As a result, cookies can be installed by third parties and used by them to track your online activity. We do not have direct control over the information these cookies collect.
Tools. We and our service providers may also use various common Internet tools such as ‘pixel tags’, ‘action tags’, ‘web beacons’, ‘gif tags’, ‘JavaScript’ or similar technologies (collectively, “Tools” ) in connection with Site Pages and email messages in certain formats to, among other things, track the actions of Site users and email recipients, to determine the success of marketing campaigns and to compile statistics on use of the Site and response rates. The tools allow us to count users who have visited certain pages of this Site, provide Services, and help determine the effectiveness of promotional or advertising campaigns. When used in email messages in certain formats, the tools can tell the sender if and when the email has been opened.

We use cookies and tools to understand how this site is used and to personalize and improve the Internet experience for individual users. When you visit this Site again, we may recognize you using a Tool and personalize your experience. For example, once you have completed the registration process, a cookie and / or tool will be used to prevent you from registering again. We believe that cookies and tools add value to the user experience.

HubSpot Analytics, Google Analytics. We may use Google Analytics, HubSpot Analytics and other similar programs, each of which uses cookies and other similar technologies, to collect and analyze information about the use of the Site and to report on activities and trends. These programs may also collect information about the use of other websites, applications, and online resources.

Check. We may use third party services to verify that you are a human user. Any information collected as part of such verification is subject to the privacy policy of the third-party service provider.

IP addresses. When you visit and interact with this Site, we and our third-party service providers may collect Internet Protocol (IP) addresses. Your IP address is a number that your Internet Service Provider (ISP) automatically assigns to the computer you are using. This number is automatically identified and recorded in our server’s log files each time you visit this Site, along with the time (s) of your visit (s) and the page (s). ) you visited. We use IP addresses to understand how our users use this Site, to improve this Site, and to improve the user experience on this Site. We may also use your IP address to help diagnose problems with our server and administer our Site. We can also derive your approximate location from your IP address.

Our advertising

We may use third-party advertising companies to serve advertisements about products and services that may be of interest to you when you access and use this Site, our applications, and other websites or online services, based on information related to your access to and use of this Site. and other websites or online services on any of your devices, as well as information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with the information they collect about your online usage, to recognize you on the devices you use, such as a mobile phone and laptop.


We can store your personal data. This information is retained and used in accordance with existing laws, rules, regulations, and other policies.

While there is no “perfect security” on the Internet, we will take reasonable steps to ensure the security of your Personal Data. Personal data is stored on our server and is not publicly accessible. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take reasonable precautions and have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we try to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We are not responsible for any breach of your security or for the actions of third parties who may obtain Personal Data. You are prohibited from violating or attempting to violate security or interfere with the operation of this Site. We do not make, and we expressly waive, any representation or warranty, express or implied, regarding the security or integrity of this Site and your Personal Data.

If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any account you may have with us has been compromised), please notify us of the problem immediately by sending an email to contacto@epicbrands .co.

Data integrity; Retention period

We will use Personal Data only in ways that are compatible with the purposes for which it was collected, authorized by this Policy, or authorized by you. We will take reasonable steps to ensure that Personal Data is relevant to its intended use and is accurate, complete, and up-to-date (as provided by you). We depend on you to update or correct your personal data whenever necessary.

We will retain Personal Data about you for as long as is necessary or permitted in light of the purposes for which it was obtained and in accordance with applicable law. The criteria used to determine our retention periods include: (i) the period of time that we have an ongoing relationship with you; (ii) if there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (for example, with respect to applicable statutes of limitations, litigation, or regulatory research). Consent

By visiting our Site, you expressly consent to our collection and use of Personal Data in accordance with this Policy.

Choice; Opt out

We offer you choices regarding our use and disclosure of your Personal Data for marketing purposes.

If you no longer wish to receive our marketing-related emails in the future, you can stop receiving these marketing-related emails by sending an email to contacto@epicbrands.co.

If you prefer that we not share your Personal Data in the future with our affiliates or unaffiliated third parties for their marketing purposes, you can stop sharing this information by sending an email to contacto@epicbrands.co.

We will try to comply with your request (s) as soon as reasonably possible. Please note that if you exercise the second option as described above, we will not be able to remove your Personal Data from the databases of our affiliates or unaffiliated third parties with whom we have already shared your Personal Data (i.e. with whom we have already shared shared provided your Personal Data as of the date we implemented your request). Also, be aware that asking us not to share your personal data with affiliates or unaffiliated third parties may cause you to no longer receive our marketing emails. Please also note that if you choose not to receive our marketing-related messages, we may still send you important administrative messages, and you cannot choose to stop receiving such administrative messages, unless you choose to stop receiving our Services.

You can also indicate your choices regarding marketing related emails by contacting us by post or telephone using our contact information below, or if you have a profile / account, by changing your preferences in the profile / account at any moment.

Correct; To update; Accessibility; Conflicts

If you wish to request to review, correct, update, delete, delete or limit our use of your Personal Data that has been previously provided to us, or if you wish to request to receive an electronic copy of your Personal Data for the purpose of transmitting it to another company (to the extent that this right to data portability is provided to you by applicable law), you can make a request by contacting us by sending an email to contacto@epicbrands.co. We will respond to your request in accordance with applicable law. For your protection, we may only implement requests with respect to Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably possible and in accordance with applicable law. Please note that we may need to retain certain information for record keeping purposes and / or to complete any transactions you have initiated before requesting the change or deletion. There may also be residual information that will remain within our databases and other records, which will not be deleted.

We are committed to ensuring that this Policy is accessible to people with disabilities. If you wish to access this Policy in an alternative format, please contact us by sending an email to contacto@epicbrands.co. Depending on the specific interactions you have with us, we may provide different or supplemental privacy statements that describe and govern how we use your personal information. When we do, those different or supplemental privacy statements apply to the specific interactions you have with us.


This Site may contain links to other websites on the Internet, including social networking sites and collaboration tools hosted by third parties. These linked sites are not under our control. We provide links for your convenience only, and we do not endorse, control, and are not responsible for the privacy practices or the content of these linked sites. If you provide Personal Data through a third-party website, or choose to communicate with us using third-party collaboration tools or other social media platforms, your transaction will take place on that third party’s website (not this Site) and on The data you provide will be collected and controlled by that third party’s privacy policy. We encourage you to familiarize yourself with the privacy policies and practices of such third parties. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY PRACTICES OR INFORMATION OF THIRD PARTIES, INCLUDING, WITHOUT LIMITATION, AFFILIATED ENTITIES THAT DO NOT POST OR LINK DIRECTLY TO THIS POLICY.

Applicable law and application of the privacy policy

The use of this Site is governed by the laws of Colombia and the laws of the State of Cundinamarca. If you access this Site or Services from a physical location outside of Colombia with laws or regulations governing the collection, use and disclosure of personal data that are different from the laws of Colombia, you agree that by accessing this Site, you are transferring your Personal Data and Other data to Colombia and you accept the application of the laws of Colombia and the State of Cundinamarca with respect to the use of this Site and Services and any dispute related to this Site or this Policy. In addition, you accept the exclusive jurisdiction of, and accept that the place is appropriate in the courts located in the city of Bogotá, Cundinamarca; provided, however, if it is determined that the state and federal courts in Maricopa County, Cundinamarca do not have exclusive jurisdiction, then you agree to resolve all disputes arising out of or related to this Site or this Policy through binding arbitration in Bogotá , Cundinamarca in accordance with the International Arbitration Rules established by the International Center for Dispute Resolution.

If a court of competent jurisdiction finds that any provision of this Policy is illegal, unenforceable, or in conflict with any applicable law, the validity of the remaining portions or provisions will remain in full force and effect.

Do not track disclosures

We do not respond to Do Not Track (“DNT”) signals at this time. Some third party sites may track your actions when you browse and access content. Several browsers offer a DNT option that sends a signal to third parties that you do not want to be tracked.

Data controller

For the purposes of this Policy, you are the data controller of your personal data. “Data Controller” means a person who (either alone or jointly or in common with other persons) determined the purposes for which and the manner in which Personal Data is or will be processed. We should be considered only as a processor on your behalf regarding any personal data that is subject to the requirements of the European Union Directive 95/46 / EC. We may use the services of various external service providers to process your data more effectively.

Cross-border transfer of personal data

Your personal data may be stored and processed in any country where we have facilities or where we contract service providers. If you are accessing this Site from outside of Colombia, you may be sending information, including Personal Data, to Colombia, where our servers are located. That information may be transferred within Colombia or outside of Colombia to other countries outside of your country of residence. These countries do not necessarily have data protection laws as comprehensive as those in your country. Information transferred to Colombia or another country is subject to the laws of that country and may be disclosed or accessed in accordance with those laws. By transferring information or allowing information to be transferred to us, you consent to the transfer, processing and storage in countries outside your country of residence. In certain circumstances, the courts, law enforcement agencies, regulatory agencies or security authorities of those other countries may have the right to access your Personal Data.

Contact Us.

If you have any questions about this Policy or the practices of this Site, you can email us at contacto@epicbrands.co.


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